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Find a Location

Orthopedic & Fracture Clinic PC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Orthopedic & Fracture Clinic PC

      11782 SW Barnes Rd Ste 300 Portland, OR 97225-5933

    • Orthopedic & Fracture Clinic PC

      14795 SW Murray Scholls Dr Ste 109 Aloha, OR 97007-9230

    Business ProfileforOrthopedic & Fracture Clinic PC

    Orthopedic Surgeon
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Orthopedic & Fracture Clinic PC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Orthopedic & Fracture Clinic PC

        11782 SW Barnes Rd Ste 300 Portland, OR 97225-5933

      • Orthopedic & Fracture Clinic PC

        14795 SW Murray Scholls Dr Ste 109 Aloha, OR 97007-9230

      Location of This Business
      11782 SW Barnes Rd Ste 300, Portland, OR 97225-5933
      BBB File Opened:
      2/5/2007
      Years in Business:
      40
      Business Started:
      7/1/1984
      Business Started Locally:
      7/1/1984
      Business Incorporated:
      9/1/1975
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Dr. Brad Butler, President
      • Dr. Robert Tennant, Secretary
      • Dr. James Davitt, Member
      • Dr. Edward Lairson, Member
      Contact Information

      Principal

      • Dr. Brad Butler, President
      • Dr. Robert Tennant, Secretary
      • Dr. James Davitt, Member
      • Dr. Edward Lairson, Member

      Customer Contact

      • Dr. Brad Butler, President
      • Dr. Robert Tennant, Secretary
      • Dr. James Davitt, Member
      Additional Contact Information

      Fax Numbers

      • (503) 906-6613
        Other Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/19/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I was on a payment plan with them, and due to the fact that my wife's job was having trouble meeting payroll for a short period, I went on the InstaMed website (their payment portal) to see what I could do about it. They had an option to skip payments, so I did that twice. There was no warning of any sort that that would result in a $35 finance charge, so I don't believe they have any right to charge me that.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      George B

      1 star

      01/04/2023

      This company has a billing policy that does not provide the patient with an accurate accounting of all payments made by the patient. According to one of the billing associates, about two years ago the company stopped providing the patient a full accounting of all the payments that the patient has made.They claim that this makes it easier for the patient. I have made several requests for a full and proper accounting of my account balance and they refuse to provide it.I do not trust their billing department and feel like they are acting deceptive, but I have no idea why they treat their patients this way. The doctors and clinic support staff are very nice and do a great job - it is their billing and accounts payable department that is a problem.

      Orthopedic & Fracture Clinic PC Response

      01/05/2023

      We have spoken to the patient on 1/4/23 and established a plan to get the patient the information he needs in the format he is requesting it in. The patient has a very unique request, however the billing department is going to go the extra mile in ensuring this patient is satisfied with the information they require. We have asked the patient for a few days to generate this information to which they voiced understanding.

      Local BBB

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