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ComplaintsforJiffy Airport Parking
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Complaint Details
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Initial Complaint
03/15/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I booked, (prepaid) for 9 days of parking totaling $85.05 on March 1, 2023, that I thought I would need to use at the Jiffy Airport Parking lot located at ***** **********************, Portland, OR 97220.On March 6th at 8:47 pm, I called and left a message desiring to cancel as I no longer needed to park my car at their lot for 9 days, and had made other arrangements. They advertise being available 24/7. I was transferred to the Portland office and then transferred to a voicemail system where I left my name and number and informed them I needed to cancel my parking reservation. I've received no response or email.I called again on March 8 at 2:20 pm and at 2:16 pm, trying to reach anyone in their office, and again received no response.I called again on March 10 at 4:26 pm and again I reached only their answering system, and no one returned my call or responded in any way. In each of these calls I've left my name, phone number, and reservation number, and my email address.Business response
03/15/2023
We have cancelled and refunded this customer reservation. I have left a message with them alsoCustomer response
03/15/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
10800 NE Holman St
Portland, OR 97220-1204
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.