ComplaintsforBurfitt Plumbing Inc
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Complaint Details
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Initial Complaint
08/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
In 2007 I trusted Burfitt Plumbing to replace my sewer line at my residence. Fast forward to 2022. My wife and I are selling our house and the buyers had a sewer line scope done. It did not pass the buyers test.. I had a second scope done because I had Burfitt replace the sewer in 2007. The second scope (at an additional $150) also failed. So Im thinking, Whats up? I had Rose **** Sewer evaluate the video and figured a bid for $9600.00 Having to sell the house I had to agree to have the work done. C**** C***** of Rose **** Sewer looked up the permits and noticed that only one permit was pulled (two were needed) and that one was voided because an inspection hadnt been done. Evidently, and I am speculating, it was noticed the connection was made illegally and without a permit so the inspection never took place. The job was buttoned up and because I am not a plumbing guy I didnt know the difference. I trusted the experts. So here I sit, $9600 more in sewer repair before I can close on the offer we accepted.Business response
09/22/2022
The permit has 2 items listed. A new water service line and a sewer line. Looking at the voided permit online you can see the sewer line was done to code and approved. The water service was not approved. It could have been do to the electrical grounding that *** have needed to be done. We do not provide electrical grounding. I dont know why the scope didnt pass a lot can happen it 15 years. The work was done to code.
https://www.portlandmaps.com/detail/permit/2007-155370-000-00-PT/2696197_did/
You can click on the little arrow in the square to get details of the permit.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.