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ComplaintsforMcDonald's
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/15/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Food wasnt properly prepared. Had an issue with this same location and believe to have caught a norovirus from here which made me call out of work for 3 days and bedridden for 7 days. This restaurant needs a health inspection so others arent getting sick for food they spent their hard earned money on. Its a disappointment that these workers dont care for the safety and well-being of others.Customer response
08/10/2023
I believe I caught a Noro-Virus from this McDonalds that left me feverish for 7 days resulting in a doctors visit to *********** and missing three days of work. Staff members here arent properly trained and would be for this restaurant to go through a health inspection so others dont consume food thatll make them sick. Its a disappointment having to spend your hard earned money for food thats literally poisoning you. I didnt spend much money here but its the principle. Nobody deserves to be served food thatll make you bedridden for 7 days.Business response
10/18/2023
To whom is *** concern:
In response to the complaint filed regarding McDonalds located at ********************************************************************. We take our customer complaints very seriously and when we receive complaints, they are responded to in a prompt manner by our customer service representative.
We do have this customer complaint on file and according to our records this customer was contacted and recovered. He received two free meals at the store level that he requested.
If you have any questions or concerns, please feel free to contact me or our customer service representative.
Sincerely,
***********************;
Director of Operations
********************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2231 NE 181st Ave
Portland, OR 97230
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.