Business ProfileforJersey Mike's Subs

3/31/22 7:00 pm I went online and ordered and paid for a sandwich $19.86. They told me to be there at 7:35 to pick up the sandwich. I was on time, and when I arrived I was told that they were so busy they forgot to make more bread and were unable to make the sandwich. At that point I said but Ive already paid for this and he said a refund it for you. April 1 I checked my bank account and no refund, so I called and they said oh it could take up to 24 hours just wait till the next day. April 2 I check my account no refund, I called him back and we decided that it would wait until Monday. I thought time I sent an email to there complaints ***** got up Monday morning checked my account still no refund. Went to the store stead of the cash register and said I want my money back after talking to three different people somebody come from the back and said this may take 7 to 10 business days before youll get your money back, I said no take it out of the cash register and the poor guy behind the counter was just dumbfounded there was nothing he could do. Came home send an email to Jersey Mikes again, Tuesday send an email to Jersey Mikes again, Wednesday Thursday Friday sent emails every day, with no resolution. Just thinking if it was somebody less fortunate and unable to give this corporation $20 to s**** around with or indefinitely try not to refund the money, I dont know. Super bad business model. And must be kind of an a****** in the same breath.