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          Additional Information

          Vetsource

          View full profile
          Location of This Business
          17014 NE Sandy Blvd, Portland, OR 97230
          BBB File Opened:
          9/2/2010
          Years in Business:
          18
          Business Started:
          12/5/2005
          Business Started Locally:
          12/5/2005
          Business Incorporated:
          12/5/2005
          Accredited Since:
          8/5/2015
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          Type of Entity:
          Corporation
          Alternate Business Name
          • Vetsource Home Delivery
          Hours of Operation

          Primary

          M:
          7:00 AM - 4:00 PM
          T:
          7:00 AM - 4:00 PM
          W:
          7:00 AM - 4:00 PM
          Th:
          7:00 AM - 4:00 PM
          F:
          7:00 AM - 4:00 PM
          Sa:
          Closed
          Su:
          Closed
          Business Management
          • Mr. Kurt D Green, President/Co-Founder
          • Mr. Andrew J Bane, Secretary
          • Ms. Erin Doherty, Digital Marketing Specialist
          Contact Information

          Principal

          • Mr. Kurt D Green, President/Co-Founder
          • Mr. Andrew J Bane, Secretary

          Customer Contact

          • Ms. Erin Doherty, Digital Marketing Specialist
          Additional Contact Information

          Fax Numbers

          • (503) 802-7401
            Primary Fax

          Phone Numbers

          Serving Area

          Vetsource ships Nationwide.

          • USA
          Products and Services
          Specialty Pharmacy
          Payment Methods
          • All major credit and debit cards.
          Refund and Exchange Policy

          • Prescription Items:

            Vetsource is unable to take returns or offer refunds on prescription products due to state and federal laws prohibiting pharmacies, including those providing home delivery, to resell prescription products, even if unopened.


            Over The Counter Products:

            Certain unopened OTC products may be returned to Vetsource for credit if they are not temperature sensitive and are returned within 30 days of the original sale. All returns must be pre-approved by Vetsource before return documents and credit can be issued.


            Pet Nutrition:

            If your nutrition order arrives damaged or in any way defective, or if your pet refuses to eat the food, please contact your veterinarian or call Vetsource at (877) 738-4443 for a full or partial refund, depending on the issue. You don't need to return the item — you can throw it away or donate it. Vetsource's Pet Owner Care team can also help you place a new order if needed.


            Refunds:

            Refunds for non-prescription items are generally processed within 24 hours of request. It generally takes 3-5 business days for funds to be credited to your account, though the exact amount of time is determined by your financial institution.


          Referral Assistance
          • Oregon Board of Pharmacy
            800 NE Oregon St Ste 150
            Portland OR 97232
            Phone Number: (971) 673-0001
            http://www.oregon.gov/Pharmacy
            [email protected]

          Contact Information

          17014 NE Sandy Blvd

          Portland, OR 97230

          Get Directions
          Visit Website
          (503) 802-7400

          Business hours

          Closed
          Business Hours
          7:00 AM - 4:00 PM
          7:00 AM - 4:00 PM
          7:00 AM - 4:00 PM
          7:00 AM - 4:00 PM
          7:00 AM - 4:00 PM
          Closed
          Closed

          Accreditation

          This business is not BBB Accredited

          Years in Business: 18

          BBB Rating

          NR

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.