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ComplaintsforConsumer Digital Survey
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was offered a $1000 PayPal deposit for completing certain tiered objectives. I completed more than was required but they never credited me for them. I was told to wait 30 days before contacting their support but after doing so they said I was no longer eligible for the reward. I am including a screenshot that shows I completed more than the required items but they never credited me.Initial Complaint
01/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On November 2nd 2023 I completed the 25 silver gold and bronze deals on deals on consumer digital surwell. They sent me a redemption deal. The old 2 print filled out and melt to them. So I did as so before November 24th. Never response no response here. It is after the 8 weeks. They said I would get my. City card $1000 check. I still have not received it. They are saying I'm at breach of contract but I am not. I have never claimed this reward. Be offered or that gave me the redemption Certificate after they approved it. So they're kind of liable to give me my money. They will not return my calls or email furthermore. I won a $1000 Citicard. On their website. And it clearly states they have to go threw steps to get you "APPROVED" when they find no breaches they "APPROVE" AN u login an print an mail your redemption certificate they ALREADY approved. I mean they approved it. Why approve it then say I breached all the sudden. ?probably shouldn't had approved my offers I would say. Thanks
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.