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Find a Location

City Auto Wholesale has 1 locations, listed below.

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    Business ProfileforCity Auto Wholesale

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13305 SE McLoughlin Blvd, Portland, OR 97222-7119
    BBB File Opened:
    3/28/2005
    Years in Business:
    19
    Business Started:
    3/28/2005
    Business Started Locally:
    3/28/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • McLoughlin Auto Wholesale
    Business Management
    • Mr. Michael D Bass, Owner
    • Mr. Tony Henry, Owner
    Contact Information

    Principal

    • Mr. Michael D Bass, Owner

    Customer Contact

    • Mr. Tony Henry, Owner
    Additional Contact Information

    Fax Numbers

    • (503) 786-5460
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I bought a 2012 Dodge Grand caravan SXT from city Auto Wholesale LLC and the very first day it started overheating. So I called them and brought it back and they kinda fixed that and some electrical stuff. They had it for about 3 weeks. And when I brought it home I noticed that my back windows wouldn't roll down and most of my buttons stopped working. And after that it started stalling and locking up while driving it and that really scared me because I could have really got hurt. And the gas pedal was not getting any power. So I called the dealership again and they kept my van for 4 months. And now the radiator has a whole and it won't pass DEQ and it is stalling and locking up again. This van is extremely dangerous. I called them and now they are refusing to fix it and wants me to fix their mess. I also found out that it was in a wreck 2 months before I bought it and it had 5 other owners before me and it was a rental car. I don't know how many other people have been sold cars like this but I am speaking out before someone dies or gets badly hurt by one of their lemons. Thank you
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dakota H

    1 star

    12/12/2023

    This place gotta go! Purchased a vehicle from here August 25th, 2023 as soon as I came into the lot right of the bat was regretting it. Met with ** one of the dealers gave him the run down about how I have no license but I needed a vehicle and they cannot say they dont accept people without a license cause I know five people who have gotten a vehicle from them without one now their trying to flip the script on me saying why didnt I get my license regardless they still sold it to me and I was going to get my license but due to the car having extremely dark tint, no horn, all lights on including check engine and tire pressure etc the car also has a recall and was taken to a fire specialist to look over the transmissions which they stated there was no parts for it and it shouldnt of been sold then the manager gonna try an use his 15 year old son as an example basically saying I was making excuses (I was 19) due to me almost getting assaulted and robbed on public transportation they helped me get a vehicle I was forever grateful (Jj picked the car for me even saying that was all even though he told me to look at what I like) we went on a test drive and it was fine it wasnt until I went home and noticed all the lights came on I contacted ** he said he would reach out to his mechanic he never did Ive been contacting city auto for 3 months about my car because they claim they would help with anything I needed help with regarding the car long story short my car stopped working I contacted city auto ALL STAFF was completely RUDE and UNHELPFUL said we were a complicated family and completely ignored and shrugged my problems away now Im paying for a car and the insurance on it and Im still on the bus. Asked if I can do a trade since they sold me a damaged vehicle they said its not their problem. I work and Im in school also trying to get a second job and they just made things harder for me DONT PURCHASE A CAR FROM THESE CON ARTIST!!!!! FRAUD HORRIBLE PEOPLE!!

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