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Find a Location

Luxury Auto Plex LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLuxury Auto Plex LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Portland, OR 97225
    BBB File Opened:
    11/23/2015
    Years in Business:
    11
    Business Started:
    6/30/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Ahmad Albasha, Principal
    Contact Information

    Principal

    • Mr. Ahmad Albasha, Principal

    Customer Contact

    • Mr. Ahmad Albasha, Principal

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The manager/owner sold me a lemon **** which had been sold before at his business. Within a week it was leaking oil from rear seal engine leak. While in for repair *** ******** assess the drivers seat and said it need replaced as well as airbags due to an accident. Noted the car fax did not reveal an accident at dealership. Speaking to owner he assured me he would take care of me. He said he would take the vehicle back and he would like to sell me a Tesla Model 3. I agree to the idea since the *** was not repaired due to the purchased warranty would not cover pervious damage. So the process of getting a loan approval started. He made me feel like it was my credit was a problem. I got the car. I was happy to get rid of the *** lemon. Come to find out it was me that paid the price for the car.My original idea was to get into a less expensive car. Because my income is SSDI. My loan is still owe $54,000. The Tesla is only worth ******. Dealerships will only give $17,000 on trade in. I was taken advantage of at this dealership. I have done a lot of business with this dealership. I dont know why the owner did not make things right. He knew the *** was not a good car. I am very sad he would take advantage of a female, only on disability. I wish they would have been honest. I think he still should make things right but trading and having a vehicle that is not over $20,000 negative value.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kira K

    5 stars

    07/31/2023

    Great people, great price! Friendly environment. No pressure. Ask for *****.

    Luxury Auto Plex LLC Response

    08/02/2023

    **** , thanks for taking a few minutes to share some honest feedback about your experience here at Luxury Auto Plex. We're so happy to hear everything went smoothly l! Luxury Auto Plex Team 

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