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Find a Location

Cascade Collections Inc has 1 locations, listed below.

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    Business ProfileforCascade Collections Inc

    Collections Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1375 13th St SE, Salem, OR 97302-2511
    BBB File Opened:
    12/2/1996
    Years in Business:
    54
    Business Started:
    3/1/1970
    Business Started Locally:
    3/1/1970
    Type of Entity:
    Corporation
    Business Management
    • Ms. Sharina Martin, Manager
    • Rob Robertson, President
    Contact Information

    Principal

    • Rob Robertson, President

    Customer Contact

    • Rob Robertson, President
    Additional Contact Information

    Fax Numbers

    • (503) 371-0837
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    They keep calling me about collecting a debt that was already paid. Every time the call it is a different price and when I tell them as much they hang up on me. I have been trying to resolve this since 2019. This is not a real business.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessicca W

    1 star

    03/28/2023

    Apparently they served me by leaving papers at a previous address, went to court without my knowledge and started garnishing my wages that was apparently not good enough for them so they went in and took everything(over *******, Im a Single mom, part time worker this was my mortgage payment) aside from ***** from my bank account and told me they had no record of this. When asked I was told oh we dont have records on that your mail is sticking at this address so pretty much everything is my fault... They do not care about proper serving or notices NOTHING! Mind you this bill was from 2017! 2017! my records/bank account/paystubs show they have taken what was owed, they play the dumb card and just state No records of my bank being completely drained, wage garnishments could continue they dont know! Its really sad that they dont care about a persons livelihood to a point they will drain a person and not blink an eye. Thank you cascade collection for kicking a single mom while shes down, I guess I just need to be humble truly appreciate the wake up call to how s***** my life really is.

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