ComplaintsforDouglas Fir Capital, LLC
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Complaint Details
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Initial Complaint
07/07/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
June 26 I paid a down payment of $1000 for a lot. I also setup a monthly payment of $466. I setup it up for the 27th of the month thinking it would be the 1st of each month. The response in setting up the monthly, was an email saying I would get the subscription contact within 2 business days. It is July 6th and I have yet to get a contract. On prior purchase, I did an online notary and was able to log-in to a subscription site showing my monthly payments. I also, asked to make sure the monthly payments are set for the 1st of the month. I have yet to get any response. If I could cancel the complete contact, I would. A business is suppose to stand for service. The customer service given by this business is unacceptable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.