Complaintsformytraffic.biz
Sales Lead Generation
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/22/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Initially paying said money back guarantee but theres no where to request it. It states off as $27 then u have to pay this and it keeps adding on. I just want my money back.Business response
08/23/2024
We have initiated a refund. And it may take up to 10 business days for the funds to land back into the accountCustomer response
08/26/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************Initial Complaint
08/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was told this was a way to make money by them setting everything up for me and then I could just login and I would be making money. When I logged in I had to set up the account and do a bunch of other thing and go into different websites and I just want to cancel and get my money back. Its not what I was told it was.Business response
08/14/2024
Hi ******,
MTB Traffic Business is about building your own audience of email subscribers and to do traffic. Think of it as owning a newsletter or magazine. When you have your own email list and you mail it every day, you basically become someone who can drive traffic online.
You get traffic? Direct it to your opt-in page(s) that we have set up for you. Then after someone subscribes to your list, the follow-up series that you imported should go out and sell the MTB program to each of your prospects.
In our website, you see programs that will guide you on building and setting up your accounts. We cover all your questions in our training videos. You need to watch all the modules so that you'll get a better understanding of the program and how it's done and runs.
Your membership is a one-time payment only. You can access the module anytime you want and you can also do live chat with us whenever you need assistance and these are all inclusive in your package.
We have initiated a refund for you. So, you will get your money back.
Since you are asking for a refund within the same day of ordering
we are going to 'void' the transaction instead of 'refunding'.
All this means is that the charge will never officially 'settle' with us.
Right now, you may see a pending transaction on your credit card or bank account.
This is what's known as an 'authorization' and because we have voided the order
this pending transaction will never become finalized.
The authorization / pending transaction will fall off your account within 72 hours or less.
Thank you!
--MTB support teamInitial Complaint
08/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Today, Aug 13 I received a message online about a money making opportunity. It sounded too good to be true, so I bit on it. It asked for $27 up front as a license fee and said that no more would be asked for. So, I thought for that amount why not. Then I thought about it and changed my mind. I went to leave and was told they would only charge me $17. So I thought great and took the deal. Then they wanted $198. the I went to leave and they wanted $98 instead of the $198. Then they wanted $9.98 for something else. My credit card accepted the first charge but denied the last ones. I didn't get to finish the order as I went to check on the company for fraud. Then I found this site and all the complaints. So, I want my account and all the figures erased from this site along with my credit card numbers. I do not want any charges on either of my credit cards. I want this all to be null and void. I do not like to be mislead or lied to.Business response
08/14/2024
Hello
Thank you for giving the *** program a try.
We appreciate your business.
This is the email: ***********************
You use in purchasing our product.
We have initiated a refund for you. So, you will get your money back.
Since you are asking for a refund within the same day of ordering
we are going to 'void' the transaction instead of 'refunding'.
All this means is that the charge will never officially 'settle' with us.
Right now, you may see a pending transaction on your credit card or bank account.
This is what's known as an 'authorization' and because we have voided the order
this pending transaction will never become finalized.
The authorization / pending transaction will fall off your account within 72 hours or less.
Thank you!
--*** support teamCustomer response
08/14/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
08/07/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Purchased an online access to a program. After purchasing, it was made known that had to contact someone at this business to finish setting up accounts to make money. Was contacted by the company, a refund request was made via voice as well as texts. In which time, numerous phone calls were attempted, which I consider harassment. Spoke to another individual on phone, in which I stated that I wanted a refund, and no further communications from the company. This individual wanted to argue in regards to the request, and attempted to get more personal information from me. Instead of handling the refund request, then concluding business, he continued to belittle me on the phone calling me ****** stating in a voice message, "BE A MAN"....I want my ***** refund and not be contacted by this company againBusiness response
08/07/2024
Hi *********************,
We have gone ahead and initiated a full refund for you.
It may take up to 10 business days for funds to
become available again in your account.
Thanks again for giving the program a try.
-MTB Support teamInitial Complaint
08/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Didn't realize it was a scam at first . I just want a full refund never even logged in . Or finish signing up don't want this service AI is the devilBusiness response
08/07/2024
Hi *****************************,
We have gone ahead and initiated a full refund for you.
It may take up to 10 business days for funds to
become available again in your account.
Thanks again for giving the program a try.
-MTB Support teamInitial Complaint
08/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I started to sign up for this service today 8/5/24. I was charged $27.00 and during the process of watching the modules, I accidentally clicked out of them and could not get back in. I called the customer service number to get help and things got weird from there. The person I was asking questions to went on about how they were close to me and located in *******, **. Then he started talking about how the line was being recorded and when I asked for help to get back into the modules to finish getting set up, he laughed at me and then hung up on me. Now I cannot even get through on the customer service number. I would like my money refunded immediately and all of my records deleted from their servers permanently. I do not give this business permission to access any of my financial or personal information or use any of my identifying information in any way other than to issue the refund. This company seems to be preying on limited income individuals and should be shut down.Business response
08/05/2024
Hi *****,
You may have mistakenly contacted a different customer service number from a different company or person pretending to be someone. We don't do calls and all of our customer related queries are done through email and chat.
MTB Traffic Business is about building your own audience of email subscribers and to do traffic. Think of it as owning a newsletter or magazine. When you have your own email list and you mail it every day, you basically become someone who can drive traffic online.
You get traffic? Direct it to your opt-in page(s) that we have set up for you. Then after someone subscribes to your list, the follow-up series that you imported should go out and sell the MTB program to each of your prospects.
In our website, you see programs that will guide you on building and setting up your accounts. We cover all your questions in our training videos. You need to watch all the modules so that you'll get a better understanding of the program and how it's done and runs.
Your membership is a one-time payment only. You can access the module anytime you want and you can also do live chat with us whenever you need assistance and these are all inclusive in your package.
As you requested, we have gone ahead and initiated a full refund for you.
It may take up to 10 business days for funds to
become available again in your account.
Thanks again for giving the program a try.
-MTB Support teamInitial Complaint
08/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
MYTRAFFIC.BIZ *********** OR Charge - $17.00 Transaction Date:08/01/2024 Posted Date:08/02/2024 Reference Number:2494306K6S66GLLA5 I want a REFUND, this is not what I expected, they want to keep charging you more and more for products and help to grow your subscriber list.Business response
08/04/2024
Hi
We check in our system and it shows that your refund was made on 08/04/24 10:57am. Sometimes has mentioned it takes about 5 to 10 days to do the transaction. We advise you to check first with your bank if any issue has come up from their side. If the issue persists, don't hesitate on writing us back.
Thank you for reaching our customer support team. We hope you have a good day.
MTB SupportCustomer response
08/04/2024
Complaint: 22089875
I am rejecting this response because: I have not received any proof yet that the money was refunded to my credit card. When I actually see the proof that it was refunded then I will close my complaint/case.
Sincerely,
*************************Business response
08/08/2024
Hi *****,
We checked our system, and it shows that your refund was made on 08/04/24. It has been mentioned that it takes about 5 to 10 business days to do the transaction. We suggest you check with your bank to see if any issues come up on their side.
If the issue continues, please don't hesitate to reply.
We hope you have a good day.
-MTB SupportInitial Complaint
08/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
company took money over the internet and did not provide service my traffic.biz. us took ***** dollars and tried to take ***** dollars mordBusiness response
08/03/2024
We have gone ahead and initiated a full refund for you.
It may take up to 10 business days for funds to
become available again in your account.
Thanks again for giving the program a try.
-MTB Support teamInitial Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I ordered the *** for ***** I received a call from someone who asked me questions and then told me I qualified and that he sent me an access link to get to my account to set up,the link comes back error cannot find that email or origin. I have asked for a full refund and have not received a response. Order number 3D004A80CB. Date 07/26/2024Business response
07/30/2024
Hi
We checked our system and it shows that your refund was made. Sometimes has been mentioned it takes about 5 to 10 days to do the transaction. We advise you to check first with your bank if any issue has come up from their side. If the issue persists, don't hesitate to write us back.
Thank you for reaching our customer support team. We hope you have a good day.
MTB SupportInitial Complaint
07/29/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I kept getting withdrawals from my account from **********************. I never approved these transactions nor did I complete them . They withdraw $27 each month and I do believe a *** sum of $100 and something. I've also emailed them asking for a refund and never got a response or a refund. I'm asking for your help to get those refunds and closing that account.Business response
07/30/2024
Hi ****,
Based on our record, there is no successful purchase made for MTB program under your email: **************************
May we know what exact email address and the last 4 digits of the card you have used to purchase to program so we can check in our system? Thank you.
MTB Staff
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Customer Complaints Summary
175 total complaints in the last 3 years.
79 complaints closed in the last 12 months.