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ComplaintsforGaffin Road Rv & Boat Storage
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I originally paid a 25 dollar deposit for a gate key to their RV storage lot. My original contract clearly stated deposit. It said nothing about fee.When I went to give back the key today I was told that their policy was to only give back 10 dollars. I told their manager that what theyre doing is not right. See original contract and that 25 dollars went for depositBusiness response
05/16/2023
We have contacted ****************** by phone after reieving our complaint letter from the BBB, offering a refund for the remaining balance he feels due. We are sending a check for $15 to his home address per on 5/17/23, per his instructions and consider the matter closed and resolved in a agreeable fashion.Customer response
05/24/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.