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Find a Location

Sea Side Oceanfront Inn and Restaurant has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSea Side Oceanfront Inn and Restaurant

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sea Side Oceanfront Inn and Restaurant has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      580 Beach Drive,, Seaside, OR 97138
      BBB File Opened:
      2/6/2002
      Years in Business:
      30
      Business Started:
      5/1/1994
      Business Started Locally:
      5/1/1994
      Business Incorporated:
      1/1/1993
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sea Side Inn Bed & Breakfast
      • Sea Side Inn Bed and Breakfast
      • Sea Side Oceanfront Inn Bed & Breakfast
      Business Management
      • Ms. Susan Pefers, Owner
      • John Gibson, Owner
      Contact Information

      Principal

      • John Gibson, Owner
      Additional Contact Information

      Fax Numbers

      • (503) 738-6634
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I booked an ocean front room from Aug 28- Sept 01, 2023 for a total of 4 nights in ******* ******. The room was in very poor/dirty condition, and after several trips to the front office requesting cleaning services, the manager had it and she offered to do a full refund. I was willign to stay if the room was cleaned but she had already made an opinion about me and told me she will gladly do a refund if I leave. Being that it was late into the night, and I was traveling with kids I had to stay one night. The manager agreed. The first night was already paid the day I booked the hotel on 08/05- $453.26. The manager offered a full refund for the rest of the days for a total of $1,359.78. However, my credit card was charged that amount and a refund was never done. I ended up leaving Seaside and going to ******** and pay for a stay at a different hotel. The owner of Seaside Oceanfront told me he didn't authorize to do a full refund and even acknowledged that the manager did offer me a refund, but he told me the manager didn't check with him first.

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tracy L

      1 star

      08/04/2022

      I booked an Oceanfront Penthouse suite for $453 at Seaside Oceanfront Inn. After we checked in, I found out the room they gave us is totally different from the pictures they posted on the website for this room. There were 11 photos posted on Hotels.com for this room, only 2 photos looked similar to the room we got but our room had cheaper looking furniture. On the website, the bathroom has double sink which looks updated and new with a shower next to the sink. There was a nice white porcelain jetted bathtub next to the queen **** But the bathroom we got looks totally different and dirty. There was a bathroom on the first floor, which has a single sink and a toilet. I really dont mind to have one sink, but its a very old tiny sink (some parts are missing), with a big glass shelf covered most part of the sink. It was so dirty along the baseboard and floor. I opened the cabinet under the sink, there was a super dirty hairdryer, shampoo, conditioner and a towel on the bottom. Then I realized the cabinet doesnt even have a bottom board. They were all laying on the dirty floor. The bathroom fan has a lot of dust hanging on all the 4 sides. The stairs that go to the second floor was so dirty with a lot of stains. On the second floor there was an old green colored sink, a tiny shower, and an old green colored jetted bathtub. If they posted these REAL photos of the bathroom on the website, I would not even consider this hotel. The bedsheet we got had a big dirty stain. The worst thing was the ** machine in the room. It was old, loud and not able to adjust the temperature, you cant tell what the temperature is in the room. My parents are in their 70s, they couldnt sleep because the loud noise from the **.

      Local BBB

      BBB Great West + Pacific

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