ComplaintsforThree Sisters Plumbing
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Complaint Details
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Initial Complaint
09/07/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This business caused MULTIPLE issues with their sloppy work on my business. The most recent issue has been the absolute last straw. While sitting in my office working I had a swim team parent come and tell me that the sink in my bathroom had just fallen off the wall. I was absolutely shocked and not even sure what that meant! Come to find out it meant exactly what she said. She had turned the water off, walked out of the bathroom and then heard a crash and when she turned around the sink had literally fallen off the wall and was laying on the floor. Like the previous instance we got INCREDIBLY lucky. We teach a ton of very small children, who could have been killed or seriously hurt had they been in the bathroom or using the sink when it fell. I immediately called a handy man company that was recommended to me by one of my employees. They came out and were shocked to find that the sink was in fact just on the floor (because sinks do not just fall off the wall!!) and then they continued to be floored to find out that the sink was never actually secured into a stud or anything!! The caulking around it was holding it up!!! Absolutely not okay and when I told *** what had happened and added the picture he didn't even bother to respond. When the handyman I hired reached out to him with their invoice he refused to pay it and then started texting me saying he would meet with me and the property manager if I wanted but he had no plans to pay the bill he caused, or apologize. This business is a risk to Central ******. If they made this many HUGE mistakes to my one business, I am terrified to know how many other people he has hurt!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.