Business ProfileforJ & K Auto Repair

During January **** I took my vehicle to ***** ********** for two different reasons: 1) there were three check engine lights that were on (***, 4WD, Traction) and 2) the car was shaking so badly that I thought it was going to die or lurch forward. I took the car to ***** **********, they determined the repairs were due to two bad coils, costing me $600. When I picked up my car, I made payment in full, started the car and as I drove out of their parking lot the lights were on and the car began to shake again. I instantly called their office, which was now closed. I called them the next day and asked to get the car in; they were unable to get me in for another week and he recommended that I take the car elsewhere if I needed it sooner. I did take the care to a second mechanic who found: 1) the *** line was touching the axel and grounding out (hence the lights flashing on/off) and 2) the car had a broken head gasket. None of these components were even reviewed by *****. I called ***** on January 26, **** and asked about a full refund. He stated the owner would call me Monday. I called back today and the owner was not available and the secretary said "It's not my job to keep track of him." ***** took advantage of me as a single mom, with no mechanical knowledge. They refuse call communicate with me about a solution, including a refund.