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Business ProfileforPrimitive Survivors
Current Alerts For This Business
On June 13, 2017, BBB recognized a pattern of complaints from consumers regarding advertising and billing issues. Complaints allege that Primitive Survivors advertises a free flashlight promotion and consumers took advantage of the promotion. Later, consumers alleged they received an unauthorized charge in the amount of $14.95 for a Primitive Survivors membership they did not agree to.
On July 25, 2017, BBB received a response from Primitive Survivors. The company is working with BBB to eliminate the underlying cause of its pattern of complaints.
On January 27, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding Primitive Survivors. Consumers allege they participated in an online survey, in person survey, or responded to an advertisement for a “free tactical flashlight”. Consumers report being asked to pay a shipping fee of $4.95. After entering their credit card information to cover the cost of shipping, consumers discovered they had been unknowingly billed $49.99 for a subscription service to Primitive Survivors.
On January 27, 2020, Better Business Bureau reached out to the business to respond to the consumer complaints. On February 05, 2020, the business responded. Mr. Guerrero blamed the advertising for the “free tactical flashlight” on rogue affiliates that were advertising on his website. Mr. Guerrero indicated that the business would be taking steps to “weed out” the rogue affiliates.
As of July, 2020, Better Business Bureau continued to receive complaints about Primitive Survivors and their advertising practices. On July 10, 2020, Better Business Bureau revoked the Accredited Business status of Primitive Survivors. They are no longer an Accredited Business with Better Business Bureau.
Better Business Bureau urges consumers to read Terms and Conditions when shopping online or responding to advertisements. Information regarding hidden fees, shipping cost, and subscription service fees can be found there.
Complaints can filed with Better Business Bureau at www.bbb.org; complaints can be filed with the Federal Trade Commission Consumer Protection at
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
At-a-glance
Related Categories
Overview
Business Details
- Headquarters
- Springfield, OR 97477-3907
- BBB File Opened:
- 6/22/2016
- Business Started:
- 1/7/2009
- Business Incorporated:
- 1/16/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Related Businesses
- Business Management
- Mrs. Jasmine Ileen
- Contact Information
Principal
- Mrs. Jasmine Ileen
Customer Contact
- Mrs. Jasmine Ileen
Customer Complaints
0 Customer Complaints
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