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          Find a Location

          Smoker-Craft Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Smoker-Craft Inc

              1075 Wilco Rd Stayton, OR 97383-1057

            • Smoker-Craft Inc

              Po Box 219 Stayton, OR 97383-0219

            Business ProfileSmoker-Craft Inc

            Boat Builders
            Multi Location Business

            Contact Information

            1075 Wilco Rd

            Stayton, OR 97383-1057

            Visit Website

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Smoker-Craft Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Smoker-Craft Inc

                1075 Wilco Rd Stayton, OR 97383-1057

              • Smoker-Craft Inc

                Po Box 219 Stayton, OR 97383-0219

              Location of This Business
              1075 Wilco Rd, Stayton, OR 97383-1057
              BBB File Opened:
              9/2/2010
              Years in Business:
              35
              Business Started:
              1/1/1989
              Business Started Locally:
              1/1/1989
              Business Management
              • James Farrand, Manager
              • Ms. Cathleen Ross, Member
              • Mr. Andy Wolf, Member
              Contact Information

              Principal

              • James Farrand, Manager
              • Ms. Cathleen Ross, Member
              • Mr. Andy Wolf, Member

              Customer Contact

              • Ms. Cathleen Ross, Member
              • Mr. Andy Wolf, Member
              Additional Contact Information

              Fax Numbers

              • (503) 769-5835
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/17/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              i purchased a 2021 starweld boat. ************* has never worked. i have ahs multiple issues with this boat since the day it was sold to me broken. i immediately brought it back to be worked on with ************. i gave them at least 5 times to fix my boat over 2 years to no avail. they charge up my warranty and the boat has all the same issues. i brought it to king ****** to see if they could fix it. which they could not. they told me it was wired backwards since day one. i was told over and over they fixed my boat at ************, but if it was wired backwards than how have you been fixing it all this time. ** have recached out to corporate which took 1 year to get a call back after calling everyday for a complete year. my boat is still broken and i am still out all this money that i have invested in my time and gas to keep bring it back. not mention having to buy a new battery the same day as my boat because the boat left me and my 2 minor children and my husband strained in the ocean with a broken boat. we have had life threating saturation arise from the dangers of being sold a broken boat. and still no customer service reps or corporate will reach out to correct the problem....i want a working boat and that's why i bought it. give me money back and take your broken boat back and give me a working fully operational boat.
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              James S

              10/14/2021

              I had a cleat on the back of the Pontoon pull off while pulling my two small grandchildren. The told me they were only designed for picking up the boat. Isnt that ironic. Remember that while towing it back home. Unbelievable!!! See their response below. I have reviewed your photos, sent them to my Manager, and spoken with our ******************* Unfortunately the Lifting Eye of pontoons is reinforced to be strong vertically, not horizontally. It is not intended to be used for towing anything. And while our Dealers make Warranty assessments, not us here at the factory, by your own description and by the photos that you sent it looks like this damage falls under Improper Use, and as such is not a Warrantable Claim. Page **** of our Basic Boating And Safety Manual states Some boats are not designed or recommended to be used for water sports. Use boats equipped with a ski-tow eye or other specially designed line attachment device to pull persons or equipment engaged in a water sport..
              Read 1 More Customer Review

              Local BBB

              BBB Great West + Pacific

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