![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforTillamook Vision Ctr
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My rheumatologist made an appointment with Tillamook Vision Center to have my eyes checked for Plaquinel, (Hydroxychlorequine). My insurance covers this procedure 100%. I went into my appointment and had the check up done, and when I was finished the lady at the front desk ask for $40. I said doesnt my insurance cover all this? She said yes all but the eye exam. I told her I didnt ask for an eye exam. She said well they gave me an eye exam and now I owed $40. I explained to them I was on Social Security disability, and they couldnt just be signing me up for vision appointments without me knowing it. And I cant pay for the appointment. I told them that if they couldnt bill and get it off the insurance company they werent going to get their money so they rebuild the insurance and of course couldnt get their money so they ship me another bill and tack five more dollars onto it , I never ask for their service, and I shouldnt have to pay for their service. now Im afraid theyll put me in collections for a bill that isnt even mine. I feel like Ive been taking advantage of and now its going to ruin my credit. I have not paid the $40. I do not have the $40. I am on food stamps, Ohp and ********* I receive an income below poverty.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.