Business ProfileforModern Plumbing

On Dev 11, 2023, Modern Plumbing performed services at my home. Upon completion, the technician presented a bill significantly exceeding the previously quoted hourly fee. My wife inquired about this discrepancy, and the technician promised to verify with the office and send a revised invoice later. The revised invoice arrived two days later, Dec 15, 2023. That invoice reflected the original hourly fees, which we then promptly paid in full via electronic payment on the same day. To our surprise, on Dec 18, 2023, we received a certified mail from ************************* acting on behalf of Modern Plumbing, threatening a lien against our property for non-payment. My complaints:1) Deceptive Billing Practices - The significant discrepancy between the original estimate and the final bill raises concerns about transparency and potential misleading estimates.2) Miscommunication and Delayed Billing - The two-day delay in delivery of the revised invoice, especially after assurances from the technician, demonstrates unprofessional communication and potential attempts to inflate pricing.3) Unwarranted Debt Collection Attempt - Sending a threatening debt collection letter after full and timely payment constitutes misrepresentation and harassment, causing unnecessary stress and anxiety.4) Use of Questionable Third-Party Legal Entity - Sharing our personal information with ************************* a legal firm with documented BBB complaints, raises concerns about data privacy and the potential association with unethical practices.