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Find a Location

Pilot Property Management, LLC has 1 locations, listed below.

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    Business ProfileforPilot Property Management, LLC

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18959 SW 84th Ave, Tualatin, OR 97062
    BBB File Opened:
    5/1/2019
    Years in Business:
    15
    Business Started:
    2/12/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Ms. Lisa Balmes, Member
    Contact Information

    Principal

    • Ms. Lisa Balmes, Member

    Customer Contact

    • Ms. Lisa Balmes, Member

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Chiara R

    1 star

    09/21/2022

    **** being hired by the property owner in April 2022, Pilot Property Management/Pilot Investment Properties has been the headache to tenants.Communication is not a priority to this company. You can bring it to their attention all you want, they will feign ignorance. They rarely return phones calls, questions either go half answered, not answered, or skirted.My experience with the co-owner *********************, the maintenance manager, and the accounts manager over the course of only 3 months was so fraught with tenant rights violations and etcetera; I moved out.I witnessed tenants being served improper notice, no notice, and a fabricated notice served as a means of harassment. Tenants lost wages waiting for a vendor that wasn't even scheduled to be onsite during that week.Pilot Property Management has unethically breached agreements, withheld items belonging to a tenant, harassed tenants for asserting their rights, moved three tenants into unclean apartments.Beware Property Owner's and Prospective Tenants, avoid this management and investment Company like the plague. They are clearly only out for their bottom line.The only time that the lawns were mowed in front of the units, was so they could take advantage of the photo opportunity for their website.The parking lot has been left a mess. Tenants do not have assigned parking. As a result tenants are parking with their wheels in the NO PARKING area designated for Fire and Rescue.Pilot Property Management, knowing that a large arborvitae fell onto the fence of the adjacent property owners fence, left it there from the time Pilot Properties was hired on in April 2022 until August 2022. This particular fence does not belong to nor was it paid for by the current property owner being represented by Pilot Property Management. The fence belongs to and was paid for by the adjacent property owner.I have been lied to on more than one occasion by the account manager, threatened by the owner, *********************. Terrible company.

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