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Find a Location

Proceq USA Inc has 1 locations, listed below.

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    Business ProfileforProceq USA Inc

    Gauge

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    117 Corporation Dr, Aliquippa, PA 15001
    BBB File Opened:
    12/31/2013
    Type of Entity:
    Corporation
    Business Management
    • Mr. John Yerage, Controller
    Contact Information

    Principal

    • Mr. John Yerage, Controller

    Customer Contact

    • Mr. Giovanni Tambellini, Manager
    • Mr. John Yerage, Controller
    Additional Contact Information

    Fax Numbers

    • (724) 512-0331
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ap P

    1 star

    08/01/2023

    Slimly, used car salesmen at its finest.I was tricked by their regional sales man on purchasing items and signing up for 2 years of a product I was unsure of, expressing I only wanted to try one year and was pushed into 2. Additionally, while selling me the items, he promised help with marketing, he would follow up with me, he would check in and come to town (we'd be best friends...ew) and make sure I was doing OK and I would receive free training on the items I purchased.None of this happened. The second Proceq took my money, I was alone in the desert. I wasn't able to connect to my device for several weeks. When I sent questions into my salesman, it went from longer professional emails to; short, abrupt and toss me aside. He promised me some free training which, I had to push him several times to actually get before I could really use the product. During which he then told me training cost **************************************************************************** outside my requests, let alone hey are you happy with your purchase? Absolutely nothing. Dropped off the face of the earth.**** was spent chasing him to get the free training. Finally, I was able to get SOME to figure out connecting to the device and specifics. All of July was spent chasing him expressing how unhappy my experience has been with my products and he says "oops its used and outside our 14 day return window". I wasn't even able to use your product in the 14 day window. Also where is this in the fine print? Finally, I spoke to someone in charge of the program and was told everything I learned the hard way over the last 6/7 weeks after dumping tons of money into my marketing and webdev to lead absolutely no where. Not to mention, the dollar amount he told me I could charge for the work VS what the reality is, again, learned from his superior.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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