Business ProfileforDorney Park & Wildwater Kingdom

We took our children there to celebrate the end of school. We even bought season passes so that we could make a few evening visits over the summer. We drove an hour and a half to get there only to discover that they decided to close early. I attempted to speak with guest services, whose response was sorry, there is nothing we can do. When asked why, at first they said it was due to weather (it was overcast but the sun was coming out and I was wearing sunglasses). When I questioned that by pointing out the obvious lack of inclement weather I was told it was because there was not enough people in the park. In addition to seeing my children broken hearted, I was also mad because of the time and money I spent for no reason. I attempted calling customer service with the hopes of better answers. And again was told, sorry there's nothing we can do. Then, I was put on hold until the representative came back and basically said I was wrong there was bad weather. In a perfect world, some type of compensation would have been appreciated but I would have been content with at least an honest apology. With absolutely no reassurance of this not continually happening, I requested a refund of my passes. I was told no refunds, there is nothing we can do and good bye. I can't speak for experiences in the park but the arbitrary closing and apathetic customer service guarantees we will not be continuing with this park.