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          Find a Location

          Shift4 has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Shift4

              3501 Corporate Pkwy Center Valley, PA 18034-8232

              BBB Accredited Business

            • Shift4

              1491 Center Crossing Rd Las Vegas, NV 89144-7047

            • Shift 4

              1737 N Main Street Ext Butler, PA 16001-1327

            • Shift4 Payments

              1551 Hillshire Dr Las Vegas, NV 89134-6321

              BBB Accredited Business

            Business ProfileShift4

            Credit Card Processing Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3501 Corporate Pkwy

            Center Valley, PA 18034-8232

            Get Directions
            Visit Website
            (888) 276-2108

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            Customer Reviews

            1.09/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            148 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/11/2013

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Integrated Payment Processing Provider, Credit Card Processing Services, Technology Solutions, Secure Payment Network

            Business Details

            This is a multi-location business.

            Find a Location

            Shift4 has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Shift4

                3501 Corporate Pkwy Center Valley, PA 18034-8232

                BBB Accredited Business

              • Shift4

                1491 Center Crossing Rd Las Vegas, NV 89144-7047

              • Shift 4

                1737 N Main Street Ext Butler, PA 16001-1327

              • Shift4 Payments

                1551 Hillshire Dr Las Vegas, NV 89134-6321

                BBB Accredited Business
              Headquarters
              3501 Corporate Pkwy, Center Valley, PA 18034-8232
              BBB File Opened:
              5/25/2011
              Years in Business:
              25
              Business Started:
              1/1/1999
              Date of New Ownership:
              1/1/2012
              Business Incorporated:
              3/20/2012
              Accredited Since:
              2/11/2013
              Type of Entity:
              Corporation
              Alternate Business Name
              • Shift4 Payments, LLC
              • MSI Merchant Services
              • Shift4 Corporation
              Business Management
              • Mr. Jared Isaacman, CEO
              Contact Information

              Principal

              • Mr. Jared Isaacman, CEO
              Additional Contact Information

              Fax Numbers

              • (973) 630-9112
                Primary Fax
              • (973) 630-4283
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              148 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/02/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              3/27/2023 install dateI initially told salesperson That we were in process of selling business however he said it would no problem as long as he had opportunity to make sales pitch to new owners We also told him we not literate of any POS SYSTEM all new to us Fine , it took 2months from signing to get system up. 4/27/2023 to be exact I returned some of equipment not needed the portable was temporarily given to us til system would work good Wanted to return no ticket ever sent to us We had a lot of downtime with equipment into 3 rd month we sold business i reported sale got a ticket number to return equipment salesperson made his pitch with new owners 2 months later they tell I have to complete another form Which I did yesterday with the conditions of original application System never really worked properly Down most of time lost a lot of money because couldn’t take orders Since I was selling we were told not to return equipment yet Last day of operation was 5/21/2023 Was still in window to cancel since system was not up and running til end off April . I made several attempts to get system to work Supposed to have online ordering But ordering was going through old network And I lost 13,000.00 in revenue because I was not the customer None of the service that was explained to us was ever totally up and running we got tired of calling relieved we got rid of them A lot of issues but now they want not send label to make return and forced me to sign another form to complete leaving me in limbo again Not paying for equipment I am not using nor services not being done today I wil attempt to bring to local office 
              Read More
              Read 147 More Complaints

              Customer Reviews

              47 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Christine Y

              08/12/2024

              Shift4Shop used to be 3DCART but they bought it a few years ago and ever since then everything has been a nightmare to say the least. I first started using 3DCART back in 2009 for 15 years, so I am a living archive of the entire history. As much as I wish I had good things to say about them, unfortunately, I am here leaving my last farewell review before finally moving on to other platform after dealing with and tolerating uncountable problems and issues, both technical and customer service wise. I know everyone who is reading here is a business owner who has no time to waste, so I will make it quick. DO NOT INVEST you time to establish business on this platform or with them. They have zero respect nor understanding what it means to establish and invest in a business. I regret spending $10,000 to customize when it was 3DCART back then if I had known this s***** company would take over and make all of your lifetime's worth of contribution useless. If anything, they will exactly hold your own investment as hostage to charge you the absurd unitary monthly subscription fee of $316! (if you have shopped around, this is nothing close to reasonable market pricing). I should have filed a small claim for my money back on customization and moved on way earlier but I just couldn't because I just had way too much to lose after building my business here with years and $$$. The management teal is horrible to say the least and is impossible to reach; it took me 1+ years to talk to "highness" in this company when my store broke down after their series of forced "update". If anyone is up for collective lawsuit, I am totally down for it, but I am filing a small claim for the customization fee for the time being for sure individually.Best wishes for all small and little business owners.

              Shift4 Response

              08/13/2024

              Hi *********,I appreciate the opportunity to assist you. Unfortunately, I am unable to locate an account from the information provided. Please reach out to our team directly for expedient service via ****************** or ********************************************* so we can locate your account and see what can be accomplished.Thank you,*******************
              Read 46 More Customer Reviews

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