Business ProfileforSmile Krafters

Avoid this practice at ALL costs! The only good thing I could say is they fit you in quickly. But at the expense of others! I need 2 extractions and have anxiety, which is why I was referred to a surgeon. I called on Fri, my appointment was made for Mon. I sat in the packed room for over an hour. I was called back for x-rays, then they said "Oh, there's not any rooms open". When I was called back again, I sat in the room for over 30 min waiting to see the DR. ***** was a glove on the floor by the door, ****** gauze left in the trash can, and the entire arm of the dental seat was broken off. When the doctor finally came in, he was the only 1 to have courtesy. Although he said he was "overbooked" and was quick with me. Never looked in my mouth or at my chart. I was given an appt for surgery the next day. Never given any pre op instructions (e.g. don't eat the night before, don't take meds morning of, have a driver). I arrived the next morning early to my appt, like asked. After sitting there for over a hour (keep in mind you can't eat/drink after midnight), I heard other people stating their surgery was scheduled for the exact same time. ***** was a sign on the wall stating they only had 1 surgeon. I asked the front desk if they really only had 1 surgeon and scheduled multiple people for the same time. **** said yes. We found out that 5 patients were scheduled for *********************************************** diff rooms. So 1 DR is going to run back and 4th between 5 rooms and hope something doesn't go seriously wrong with 1? I also heard them tell multiple patients that they had to reschedule, because they don't accept their insurance on Tues. **** sent out patients that were still loopy, drooling, blood on them, crying, and had them stay at the front desk. How embarrassing. Needless to say, I left with fear for my safety! This practice is rude, unprofessional, dirty, unsafe, extremely impersonal, and apparently tries to commit insurance fraud. Stay far away!!!