ComplaintsforInsureMe
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/04/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I received an unsolicited advertisement from "John P***, FL Licensed Health Insurance Agent, **********" which stated that an Insurance Needs Analysis appointment had been scheduled on my behalf in case I needed health insurance. This advertisement was sent to my parents' address in Florida. I have never lived in the state of Florida and have not lived in any home owned by my parents in >10 years. This advertising mail is spam and intentionally made to look like an important appointment reminder. Furthermore, because this spam was sent to an address with which I have never been associated, I would like to inform others of the business' practice of buying (incorrect) consumer information for the sole purpose of advertising. This business should remove my information from its database immediately and never send me communication again.Business response
07/27/2022
Hello ******************,
We recently received a copy of BBB Complaint ID ********. We conducted and completed an investigation into it the issue. We were able to confirm that ************** was sent a piece of mail to a ******* address that we had on file for him. We have added ************** and the address we previously had on file for him in ******* to our internal do-not-mail list to prevent any future mailings. We thank ************** for bringing this issue to our attention, and we thank him for his understanding.
Customer response
07/27/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
667 Union Blvd
Allentown, PA 18109-3249
Customer Complaints Summary
13 total complaints in the last 3 years.
12 complaints closed in the last 12 months.