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Business ProfileforHyman Companies
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 727 N Meadow St, Allentown, PA 18102-1879
- BBB File Opened:
- 7/20/1992
- Alternate Business Name
- Landau Direct
- Landau Jewelry
- Business Management
- Ms. Catherine Hess, Customer Relations Specialist
- Mr. Nat L Hyman, Founder and President
- Contact Information
Principal
- Ms. Catherine Hess, Customer Relations Specialist
- Mr. Nat L Hyman, Founder and President
Customer Contact
- Ms. Catherine Hess, Customer Relations Specialist
- Mr. Nat L Hyman, Founder and President
- Additional Contact Information
Fax Numbers
- (610) 740-1066Other Fax
- (610) 433-2790Other Fax
Phone Numbers
- (610) 433-4114Other Phone
- (800) 416-4065Other Phone
Email Addresses
- Primary
- (610) 740-1066
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/13/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On Tuesday of September 27th,2022 my car was towed out the the parking lot for *** * ****** **, Allentown PA ***** before 6:40am. I woke and saw my car was not there and immediately called The ************ number listed on the sign in front of the parking lot. Despite my vehicle being registered to the apartment building of *** * ****** **, where it was towed. There was no answer from the time of 7:15am-8:15am. I was unable to go go to work and had to call out. As a result I took an **** to the tow truck location listed online when you ****** search, “JPM Towing Allentown, PA”. When I searched the location of the Tow truck company online and the only location that came up via internet search was 351 S Route 100 Allentown, Pa 18106-9212. The location listed on several websites was incorrect and led me to a trucking company warehouse. After calling the x**** number listed on the sign, and still getting no answer despite it being listed as a 24/7 hour service. As a result of being sent to the wrong location, I searched the x6580 phone number and a tow truck company referred to as “********* ******” appeared. In total I spent $57.96 in **** fare traveling to the JPM location listed originally to the “********* ******” location listed from the phone number search. When I arrived at the ******* ****** location listed as **** ***** ****, Allentown, PA, *****, I did not see a sign for ******* ****** in the ***** building. Yet I did see a JPM sign on the plaza building sign, however no building unit corresponding to JPM AT THE **** ***** location. In my failed attempts to get in contact with JPM, I also tried contacting ******* *******(Real Estate VP of ***** Properties) and left a few voicemails before getting touch. I was told by ******* that the x**** number I was dialing was not linked to JPM despite the voicemail prompting to leave a message for tow inquiries at JPM. ******* then instructed me to call a man named ***** at ********** due to none of my attempted pho
*this is a continuation of my complaint from 10/5/22 regarding the ***** Group’s marketed affiliation with JPM Towing from when my car was towed on 9/27/22* ******* then instructed me to call a man named ***** at ********** due to none of my attempted phone calls or voicemails being received by *****. After calling ***** I was told I would be able to retrieve my car at 10:00am when he arrived on site. Once ***** arrived I was denied any credit/debit card use to pay the tow storage fee and was required to pay in cash. After paying in cash $250 I was told by ***** of JPM Towing, that I would receive a receipt via text. However I didn’t receive any receipt of the transaction by the end of the day on 9/27/22. I then followed up with ***** of JPM Towing on 10/1/22, 10/4/22, and 10/5/22 and was told I would receive a receipt via text, yet still have been denied my proof payment from 9/27/22 when I retrieved my vehicle.
Customer Reviews
2 Customer Reviews
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Most Recent Customer Review
Keena R
06/12/2024
Local BBB
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