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Find a Location

Bradford White Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBradford White Corporation

    Water Heater Dealers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2012

    Years in Business: 143

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Gas
    Gas - Ultra Low NOx

    Boilers
    Electric
    Heat Pump
    Tankless
    Solar
    Oil
    Combination Water Heating
    Indirect
    Storage Tanks
    Accessories

    RESIDENTIAL | GAS - NATURAL

    Business Details

    This is a multi-location business.

    Find a Location

    Bradford White Corporation has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      725 Talamore Dr, Ambler, PA 19002-1873
      BBB File Opened:
      1/1/1975
      Years in Business:
      143
      Business Started:
      1/1/1881
      Business Started Locally:
      1/1/1962
      Business Incorporated:
      6/5/1985
      Accredited Since:
      5/1/2012
      Type of Entity:
      Corporation
      Business Management
      • Mr. Christopher Maglione, Manager of Customer Relations
      • R. Bruce Carnevale, President/CEO
      Contact Information

      Principal

      • Mr. Christopher Maglione, Manager of Customer Relations

      Customer Contact

      • Mr. Christopher Maglione, Manager of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (215) 641-1612
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I was provided with a Bradford white water heater (model number ********) in January of 2023. By April of 2023, the water heater was leaking and filled up the pan underneath the water heater. I was able to get a new water heater from Bradford white because the water heater was under warranty. I had a plumber install the water heater at the end of April 2023 same model number. It is now Jun 3rd, 2023 and the replacement water heater I received is now having the same problem as the last water heater. I do not have any hot water and the bottom pan underneath the water heater is filled with water. This is a brand new water heater and I have now had the same issue twice within 6 months. I should not be having to replace this water heater again. Now I have to get ANOTHER water heater and pay ANOTHER labor fee for something that should have never happened. I don't know why Bradford white is selling water heaters that are faulty and leak within a month of buying. It seems like model number ******** should be recalled if it has not already. The Bradford white costumer service was no help either. They told me I need to call my plumber who then needs to call tech support. Just a complete waste of money and should have never happened. I should be provided with a different model water heater because this is going to keep happening as it seems that model is faulty.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dean T

      1 star

      06/14/2024

      My Bradford White 50 gal. gas water heater was 2 years old when the problems started. It would constantly go out. I replaced the thermocoupler and vacuumed the excessive rust from the flame area and it worked well for 6 months or so until finally after less than 3 years of ownership it failed to work. Excessive rust was falling from the outside of the tank into the vented flame area starving the flame of air. Within 3 years it was completely useless. I do not recommend.

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