Business ProfileforO'Neills Mobile Small Engine Repair

Mr. O***** came to my residence in Sunday August 6 after i called him for a mobile repair of my tractor, which quit working during use. Mr. O***** charged $175 for a service call. He was at my house approximately 15 min and he told me I needed a new alternator that my alternator exploded and ruined my battery. The only test he performed was a voltage meter and jumped started my tractor. Once started the tractor ran fine. He kept saying it was going to quit but it never did. The suggested repair to replace the alternator was a costly repair, over $600 and since he didn’t have the part I would get recharged the service fee of $175 for him to come back out. He stressed how hard the part was to change and labor could be extensive. I had concerns over the testing that was performed and the costs, so I informed Mr. O***** I needed to give this some thought and get back to him. I contacted the Lawn and Tractor supplier where ai purchased my tractor the next morning . They i formed me that tractors alternator consisted over several magnetics that spun sending a voltage to the regulator. If it had in fact exploded as Mr. O***** had stated the magnetics would have dislodged causing the tractor to seize completely and not run. Since the tractor was indeed running after being jumped this explosion of the alternator was not possible. They also informed that the issue seemed to be with a inexpensive part $18 that could be installed in minutes. The battery was tested that Mr.O***** said was damaged and it was determined the battery held a charge. I feel Mr. O***** was attempting to charge me for expensive work that was not needed. I also feel he scams people with charging two services fees since he almost always needs a return visit as he carries limited parts. The service fee does not count towards completing the repair. I am requesting my service fee back for the attempt to just deceive me into a costly repair for a simple issue that was not difficult to diagnose