Business ProfileforSkylight Pros by Blue Bell LLC

Skylight Pros replaced a ***** Skylight for me on 7/27/2022. They promised me a 20 year workmanship warranty & a 10 year no leak product. I paid $2,360.00 for installation & Skylight. On April 2, 2023 I realized that water was leaking through the area of the Skylight. There’s water stains running down the dry wall in the front of the skylight & down my ceiling from the skylight to my foyer area where the water is settling above my front door bubbling out the paint on my ceiling & wall. I called Skylight Pros on 4/2/23 & Joe came out on 4/6/23 to inspect the the skylight. I tried to show him the water stains on the ceiling & on the drywall in the front of the skylight, but he said he didn’t see anything. He went on the roof & inspected 2 areas that had nothing to do with the skylight & he never inspected the skylight. He said the leak was not coming from the skylight. I asked if he could put a tarp on my roof to cover the skylight until we could figure out what was going on & he refused. I called ***** & they sent out someone to only inspect the integrity of the skylight not the installation or workmanship of the installer which was confirmed by *****’s Field Service Coordinator, *** *******. I hired another contractor to come out & inspect my roof & after a thorough inspection they said the leak was definitely from the skylight & they put a tarp on to avoid any further damage, which ***** informs you to do on their website. I just want Skylight Pros & ***** to honor their 10 & 20 year workmanship warranty or refund me $2360.00. ***** also offers a 10 Year No Leak Warranty. Below is copied directly from *****’s website: Our deck-mounted and curb-mounted skylights come with an industry first 10-year "No Leak" installation warranty that covers correct skylight and appropriate flashing installations (product and labor) against leaks, no matter who installs the skylight.