ComplaintsforGreen Team HVAC
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Complaint Details
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Initial Complaint
09/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I bought this house in March but was still occupied by the previous owner until April, which is when I moved in. Before I moved in the previous owner called this company to replace a part that went out that was under warranty. I called the company April 1st to confirm the part was ordered and was told it was an odd part to go out and it will take a few months to arrive. I've been calling repeatedly since June, at least 15 times with absolutely no answer. I have also left a few emails and have gotten one response last month saying the technician is having health issues and forgot what the part was that needs to be repaired. I haven't had any contact since or updates on when my HVAC system will be fixed. Please help me get my unit repaired as the winter months are coming. I e exhausted all my resources trying to get in contact with this company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.