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            Business ProfileWind Creek Bethlehem LLC

            Casino

            Contact Information

            77 Sands Blvd

            Bethlehem, PA 18015-7705

            Visit Website
            (877) 726-3777

            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            77 Sands Blvd, Bethlehem, PA 18015-7705
            BBB File Opened:
            3/16/2021
            Business Management
            • Mr. Douglas S. Niethold, President
            Contact Information

            Principal

            • Mr. Douglas S. Niethold, President

            Customer Contact

            • Mr. Douglas S. Niethold, President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/13/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            On 5/5/2023 I received email from Wind Creek stating that I have one free or discounted night weekly between 5/5/2023 and 6/15/2023 On 5/11/2023 I used my first free night. I could see that most Mondays, Tuesdays Wednesdays and Thursdays are covered under COMP discount. On 5/12/2023 Wind Creek added 2 free nights to my promotions. On 5/13/2023 I tried to book night on 5/18/2023 and noticed that noting is covered used COMP promotion. I was able to see some discounts but they showed less discount than before getting COMP promotions. I contacted Wind Creek and was told that I can’t use COMP nights anymore. I was told that COMP nights are only provided for some people that playing a lot. I wasn’t asking for COMP promotion. I was asking to provide discount that I’ve already earned by playing at the Casino. Is playing once a week not enough for them??? Wind Creek why you don’t honor your given promotions???? How this is even legal?? Bethlehem PA Wind Creek please respond why my COMP promotions were canceled. On top canceled few weeks before my birthday.
            Read More
            Read 6 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            simon m

            06/05/2023

            deposited $1000 and and it sucked all my money with no bonuses definitely 100 % scam and there con artists I ran a program I coded on my computer because i majored in mathematics to see if the RTP % they advertised is correct and it is not so I can prove they are not honest they are a horrible online casino and the gaming board should shut them down or at best aduit them ill do everything in my power to expose them they have to scam for money because there competitors are taking all there profits because no body really knows about them same thing like the free spin daily advertising that you can win $1.00 to $1,000,000 and no body never won and if they did they would promote the winners wich they don't think about it ? other casinos progressives don't even reach $400,000 at best and why actually let some body win 1 million exactly they falsely advertise and sucker people in with there false advertising there predatorial in there advertisements and there by far the worst online casino in Pennsylvania non of the slots pay our good you can keep the $1000 you stole from me insane you can deposit $1000 and not get any bonus I highly recommend no body gambles on this online casino you will never win I played the rakin bakin slot and didn't get any bonuses karma is a bitch you thieves
            Read 1 More Customer Review

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