Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Spark Orthodontics has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Spark Orthodontics

              3076 Schoenersville Rd Bethlehem, PA 18017-2210

            • Spark Orthodontics

              600 Centre St Freeland, PA 18224-1923

            • Spark Orthodontics

              232 B Mill St Danville, PA 17821-1965

            • Spark Orthodontics

              928 Carlisle Rd York, PA 17404-4930

            • Spark Orthodontics

              28 E Broad St West Hazleton, PA 18202-3810

            Business ProfileSpark Orthodontics

            Orthodontist
            Multi Location Business

            Contact Information

            3076 Schoenersville Rd

            Bethlehem, PA 18017-2210

            Get Directions
            Visit Website
            (610) 865-2777

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business is an Orthodontic specializing in braces for children and adults.

            Business Details

            This is a multi-location business.

            Find a Location

            Spark Orthodontics has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Spark Orthodontics

                3076 Schoenersville Rd Bethlehem, PA 18017-2210

              • Spark Orthodontics

                600 Centre St Freeland, PA 18224-1923

              • Spark Orthodontics

                232 B Mill St Danville, PA 17821-1965

              • Spark Orthodontics

                928 Carlisle Rd York, PA 17404-4930

              • Spark Orthodontics

                28 E Broad St West Hazleton, PA 18202-3810

              Location of This Business
              3076 Schoenersville Rd, Bethlehem, PA 18017-2210
              BBB File Opened:
              3/24/2009
              Years in Business:
              14
              Business Started:
              11/1/2009
              Business Started Locally:
              6/4/1974
              Business Incorporated:
              11/23/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of DS038055 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

              These agencies may include:

              Bureau of Professional & Occupational Affairs (BPOA)-PA

              PO Box 2649

              Harrisburg PA 17105

              (717) 783-7162

              Fax: (717) 7877769

              http://www.dos.state.pa.us/dent

              Type of Entity:
              Corporation
              Business Management
              • Dr. Jason Hartman, Owner
              • Mr. Mike Dredge, Customer Relations Manager
              Contact Information

              Principal

              • Dr. Jason Hartman, Owner

              Customer Contact

              • Dr. Jason Hartman, Owner
              • Mr. Mike Dredge, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (610) 865-1099
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/05/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              This orthodontist submitted the wrong claim to my insurance and then refused to remove my child's braces. In order for my child to go to boot camp, he needed his braces removed which were done by another office. I have asked for the price of the removal to be removed from the balance and they would not remove it. It was then sent to collections. The insurance claim should have been for a 12mo plan instead it was submitted by spark for a 24mo plan of care. This led to the insurance company not covering as much money. Once the claim was submitted correctly to the insurance company well after they sent this to collections they refused to remove the charge for the braces removal.
              Read 2 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephanie G

              07/30/2024

              The Doctor failed to inform us that my child would need to be premedicated to have her braces removed which they require being it is like a dental cleaning procedure. Since she is premedicated for dental cleaning. They didnt tell me this prior to scheduling our appointment even though I asked and I called the cardiologist on my own and the cardiologist confirmed that they never call in medication prior to removal of braces. We get to our appointment to find out they wont remove her braces without the cardiologist clearing her because it says she needs to be premedicated for dental cleanings. Some how its my fault because they assumed I would premedicate her when I wasnt told she needed to be premedicated. Now I wasted an hour and a half there and have to reschedule to have my daughters braces off. The doctor should have mentioned it when we scheduled the appointment to have the braces removed not when we were there at the appointment. I did everything I was suppose to do and never was told that the doctor required my child to be premedicated because of the braces removal procedure. Clearly, reading a patients chart isnt the strongest for this practice.

              Spark Orthodontics Response

              08/06/2024

              Hi *********,We understand your frustration with this experience and appreciate you sharing your feedback. Patient safety is our top priority, and sometimes this requires additional steps. Due to specific medical considerations for your child, pre-medication was necessary for the braces removal procedure. We apologize if this was not clearly communicated prior to the appointment and for any inconvenience this caused. However, we were unable to proceed without proper clearance from your childs cardiologist. We appreciate your understanding and look forward to completing treatment for your child. Our Office Manager will be contacting you by phone to confirm your upcoming appointment and review any additional questions you may have.Sincerely,Spark Orthodontics
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.