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Find a Location

Health Now Administrative Services has 1 locations, listed below.

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    Business ProfileforHealth Now Administrative Services

    Health Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    512 Township Line Road Suite 110, One Valley Square, Blue Bell, PA 19422-2700
    BBB File Opened:
    9/14/2017

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    1. HNAS is inaccurately listing members as inactive through ***** insurance and then not processing the claims which is fraudulent. Prevents timely processing of claims ( states incorrect address submitted, long phone holds--over an hour, no responses). Told supervisor will call back and it never happens. 2. Not filling FSA account. Money is removed from the paycheck and disappears. Does not go into the card.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jean n

    1 star

    11/28/2023

    Never process claims on time. I submitted claims for July and Aug and still reconciling it in November. Every time I call about my clams they can never find them and have me upload it again. Then when I call later to see if they received it they can never find it. And again I have to upload. The people who answer the phone don’t speak or understand English very well.

    Health Now Administrative Services Response

    12/04/2023

    Hello Please be advised that there is not enough information in the above message for any research. We will need the employer group name and the member's ID number, and date of birth. Thank you, Gloria A Branch

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