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            Business ProfileGiant Eagle

            Grocery Store

            Contact Information

            Bridgeville, PA 15017

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            Bridgeville, PA 15017
            BBB File Opened:
            3/24/2020
            Business Management
            • Henry Passerrello, Claims Manager
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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            12/19/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Called yesterday 12-18 at 9am for my 9 year old son's prescription. I was told by Anna that they had to be ordered and they would be in the next day 12-19 between 12pm and 1pm. I then called on 12-19 the next day at about 1:30pm. I was told by another technician that the meds arrived and that they would be filling them and getting them ready. My husband went down at 4pm to pick them up, only to be told that those meds are on back order!!!!!!!!!!! I called also right after that at about 4:15pm and spoke to the pharmacist and she told me that they are on back order and they knew this on 12-18!!!! I told her that I should've been told this information on 12-18 so that I could go to another pharmacy and she said, "Oh I was gonna call you today and let you know." It was after FOUR O'CLOCK!!!!!! My son had 1 pill left which was for 12-19! He was out! This place needs sued and I am filing a complaint with the attorney general's office. I've had nothing but issues with this Bridgeville Giant Eagle Pharmacy. This isn't the first time I've had issues!
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            Local BBB

            Better Business Bureau of Western Pennsylvania

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