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          Find a Location

          Lenox, Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Lenox, Inc

              1414 Radcliffe St Fl 1 Bristol, PA 19007-5496

            • Lenox, Inc

              PO Box 735 Bristol, PA 19007-0735

            Business ProfileLenox, Inc

            Catalog Shopping
            Multi Location Business

            Contact Information

            1414 Radcliffe St Fl 1

            Bristol, PA 19007-5496

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            Email this Business

            Customer Reviews

            1.56/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            54 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Bureau has determined from the company's advertisements that it markets collectibles and decorative gifts of porcelain, china and crystal that can be ordered through the mail.

            Business Details

            This is a multi-location business.

            Find a Location

            Lenox, Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Lenox, Inc

                1414 Radcliffe St Fl 1 Bristol, PA 19007-5496

              • Lenox, Inc

                PO Box 735 Bristol, PA 19007-0735

              Location of This Business
              1414 Radcliffe St Fl 1, Bristol, PA 19007-5496
              Email this Business
              BBB File Opened:
              10/1/1986
              Years in Business:
              38
              Business Started:
              1/1/1986
              Business Started Locally:
              1/1/1986
              Alternate Business Name
              • Lenox Collections
              • Lenox Gifts
              Business Management
              • Ms. Lisa Campanelli, IT Manager
              • Ms. Kimberly Loftus-Wagner, Manager
              Contact Information

              Principal

              • Ms. Lisa Campanelli, IT Manager
              • Ms. Kimberly Loftus-Wagner, Manager

              Customer Contact

              • Ms. Kimberly Loftus-Wagner, Manager
              Additional Contact Information

              Fax Numbers

              • (267) 525-5616
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              54 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/21/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              I placed an order on August 11th, order # **********. I inquired numerous times regarding the status of this order, and was told that it is undergoing internal review and i will hear back from a supervisor. A supervisor by the name of ****** finally called me back today on the 18th, and was extremely nasty to me and was very vague as to why. She said that Lenox reserves the right to cancel any order- and the order was canceled. She refused to discuss anything with me. I understand that they have a habit of flagging accounts and there is nobody to talk to to get this resolved normally.I am extremely frustrated, as I am a fairly new lenox customer, and recently purchased a fairly large quantity of a specific set for myself and for my newly married daughter, and wished to add some more to the set.
              Read More
              Read 53 More Complaints

              Customer Reviews

              18 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Claire L

              07/16/2024

              Absolute rubbish customer service from ********************. Ordered Lenox china via Amazon and the items keep coming smashed up. Amazon redirects to Lenox and Lenox customer service refuses to help. The girl on the phone says you can ****** Amazon contact us if you want to reach them. Absolute s*** service. Will not be buying from Lenox again and will be telling everyone I know to avoid them.
              Read 17 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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              BBB Reports On

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