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Find a Location

Kris Smith Quality Horses has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKris Smith Quality Horses

    Horse Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Kris Smith Quality Horses has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      68 Edgewood Dr, Brookville, PA 15825-4504
      BBB File Opened:
      7/1/2014
      Alternate Business Name
      • Kris Smith

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/26/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Bought a horse on Horsebid, Monday, 9/19.. He was listed as an 11 yr old horse.. I bought him for $12,000.. Horse arrived at my stable on Wed, 9/21 -- I knew when I saw him, he had issues. Horse arrived with a snotting nose, major drainage, was forging, back leg would knuckle over. Called Kris, told me the horse left him healthy, could be due to the temp change. Forging was due to him needing his feet trimmed.. Reality, the horse - Kansas is 25++ years old, he is forging and off balance due to his age.. The horse is not stocky.. See attached photos, nose, feet, built, etc.. and description from Horsebid. I paid $12,000 for Kansas, which if he was 11 would be worth the cost for me. Told Kris of my major dissatisfaction, and I wanted a full refund.. He advised no refund, but would trade the horse for another one that he might have. Kris referred me to the terms and conditions of Horsebid. Kris S**** owes Horsebid. So how do I deal with the website, when the owner is a dishonest horse broker??? How can he advertise lies about a horse and not be held accountable. I have since found out others are in the same boat that I am in.. I have bought horse online from other websites, all have been truthful and I have never encountered a true horse crook until Kris S****....

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim J

      1 star

      07/05/2024

      Purchased a horse who was beginner safe and he turned out to be unsafe. He threw everyone who got on him, including the trainer. The seller refused to refund the money and I had to find him a home with an experienced person. Its not fair to the horses or the buyers.

      Local BBB

      Better Business Bureau of Western Pennsylvania

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