ComplaintsforMorgan's Car Wash
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Complaint Details
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Initial Complaint
12/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 12-15-2023 i pulled into Morgans Car wash, the entry garage doors were up , as i pulled into the self serve bay the garage door closed on the top front of my cadillac causing significant damage . I immediately went to the office and met a gentleman who introduced himself as “Tim the Owner “. , Tim looked at my vehicle , took pictures of the damage , got my contact info and told me his insurance would be in touch with me by days end . I called Tim Saturday and told him that i have yet to hear from insurance company , Tim told me ok , if you do not hear from his insurance company by 430 Monday then call him back . Its now Tuesday Dec 19th, i called Tim this morning around 9am , left a Voicemail and still no response . All i want is for my vehicle to be repaired .Customer response
12/21/2023
My complaint filed against Morgans car wash in butler Pa has been resolved , handled very professionally by Tim at the car wash , very pleased . Will continue to be a regular customer . Thank you !
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.