Business ProfileforNorthwestern Rural Electric

We moved into our newly constructed house on 11-14-2020 on **** ** **** ****** **** *********** ** ***** . The available electric provider is Northwest Rural Electric Cooperative from Cambridge Springs PA. Immediately we began experiencing electrical interruptions almost daily and sometimes multiple times per day . The power usually goes off for a few seconds and comes right back on . Since electric is the only public utility available in this area we chose to have all our appliances run on electric. These power outages have caused us to replace multiple cables boxes and capacitors on our brand new heat pump . There's no telling what other damage is being caused by suddenly , shutting down and immediately turning back on , to our refrigerators , freezers , hot water heater , washer and dryer, televisions white being on or under load . Thinking the problem was internal at first I had the contractor , who built my house and garage, come and inspect the electrical system and electrical panel. Everything was ok . I called NWREC and they came and tested the transformer and lines from the pole to the house and everything checked out ok. After conversing with my neighbors I quickly found out this problem is vast and has been ongoing for many years . NWREC cannot give me a credible reason why this continues daily and their only excuse is that it's the wind , birds on the lines , trees touching the lines , storms etc. etc. even though the outages happen on calm , sunny , clear days . Please help me get this electrical issue resolved before it ruins more of my electrical appliances or worse yet causes a electrical fire at my residence. I have been calling NWREC every time there's an interruption in service for months to document this problem so I have evidence in the event of future damages to my appliances. To this date 8-15-2023 they still have not given me a satisfactory resolution to this issue. Please help me get this problem resolved. Respectfully ** ******** ***