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Find a Location

Deka LASH has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Deka LASH

      4000 Town Center Blvd Ste 320 Canonsburg, PA 15317-5837

    • Deka LASH

      5932 Centre Ave Pittsburgh, PA 15206-3851

    • Deka LASH

      3075 Washington Rd Canonsburg, PA 15317-3202

    • Deka LASH

      3527 Washington Rd Canonsburg, PA 15317-2952

    • Deka LASH

      183 Old Mills Blvd Washington, PA 15301

    Business ProfileforDeka LASH

    Eyebrow Threading
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Deka LASH has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Deka LASH

        4000 Town Center Blvd Ste 320 Canonsburg, PA 15317-5837

      • Deka LASH

        5932 Centre Ave Pittsburgh, PA 15206-3851

      • Deka LASH

        3075 Washington Rd Canonsburg, PA 15317-3202

      • Deka LASH

        3527 Washington Rd Canonsburg, PA 15317-2952

      • Deka LASH

        183 Old Mills Blvd Washington, PA 15301

      Location of This Business
      4000 Town Center Blvd Ste 320, Canonsburg, PA 15317-5837
      BBB File Opened:
      3/20/2018

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I paid close to $200 for my lashes to be filled. The lash technician told me I should pay for a hybrid refill, which I did. However, I did not receive a refill. In fact, despite the price, the technician did not adhere lashes properly and did not perform the job. Despite my care of my lashes, within the same day 50% of the lashes had fallen out. The manager admitted in the screenshots below that the technician did not know how to properly perform that service, therefore she should not have been performing it at all and should not have charged me. Further, the employee was very rude and used her phone during the process. I have not experienced that at other salons. The owner even admitted the technician was not equipped. At this point, they refused to provide me with my money back despite my very reasonable request for services not rendered. If the technician was not able to perform such services they should not have done so.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathia P

      1 star

      04/27/2023

      I summited a complaint, and no manager has contacted me. Facebook Messenger just has an automatic replay, plus emails are sent with no replay.. Very disappointed after years of being a client! I have not received a confirmation of my cancelation of membership nor a refund! I have been a client for many years! Unbelievable! Had a terrible experience with a technician, and seems this company does not care. Rude, disrespectful, and even screaming at me, plus pointing fingers in front of my face. UPDATE; After 2 weeks and just after posting bad reviews I got a text addressing the situation, BUT lying they had called me and got my voicemail. NO MISSED CALLS OR VOICEMAILS, at all. Why? Because they never called! Be aware that they delete complaints on Facebook too.


      Local BBB

      Better Business Bureau of Western Pennsylvania

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