![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforKnaub Enterprise
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
UCF Machine Shop installed the incorrect bearings into our engine block which caused it to ruin the Crank, Rods, Pistons, and block. Both the head and block were entirely resurfaced, bored, and reassembled by UCF Machine Shop. The car was inspected in Oct 2021 and less than 80 miles have been driven. Once we discovered metal shavings in the oil, we took it to DMSPerformance. The automotive professional then discovered the incorrect bearings were installed for this LS Block After we were notified of this, we went back to UCF Machine Shop to explain of situation. They denied their mistake repeatedly and tried blaming the catastrophic premature failure on oil starvation. We had multiple sources verify that what happened to the engine was NOT due to oil starvation, but the incorrect bearings that were installed in the block.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.