ComplaintsforWestern Village RV Park
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Complaint Details
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Initial Complaint
07/08/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Made a reservation for upcoming ********* at carsile this year paying a deposit upon last years stay ,the policy at that time was refund less $10 dollars if notified prior to 30 days before stay. I called the first week of june and cancelled and was told the campground was under new ownership and not longer provided refunds only a credit toward an upcoming stay. I explained that i was not notified of policy changes and they called back saying a refund would be forthcoming less $10.Nothing happened . I called several times this week manager always not available, late friday i spoke with the manager and she again said she would refund the money Still Waiting!Customer response
07/20/2022
this issue has been resolved thank you
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.