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Additional Information

Not BBB accredited

Additional Information for IBidSafely Inc.

View full profile
Location of This Business
225 Wilmington W Chester Pike Ste 202 #202, Chadds Ford, PA 19317-9011
BBB File Opened:
10/2/2017
Additional Contact Information

Fax Numbers

  • (610) 994-4677
    Primary Fax

Email Addresses

Additional Business Information
Additional Info
Better Business Bureau advises consumers to use caution when doing business with IbidSafely, Inc. The company permits consumers to bid on salvage and insurance auto auctions which are typically restricted to dealers. Consumers allege that the company received payment but never delivered vehicles. Consumers also state that the business failed to issue refunds and titles, and represented vehicles as available for sale when they were not actually available. 
The address the company has displayed on their website is 225 Wilmington West Chester Pike #202 Chadds Ford, PA  which is actually a virtual office. The same is true for the parent company AIA Direct, Inc, Keystone Crossing Suite 1300, Indianapolis, IN, that too is a virtual office. 
Business Categories
Auto Auction

Pattern of Complaint

BBB files indicate that this business has a pattern of complaint. Specifically. consumers allege that the business:

-Fails to deliver titles to vehicles purchased through IBidSafely Inc in a reasonable amount of time, or attempts to charge consumers additional fees for title delivery;

-Refuses to issue refunds upon request;

-Becomes hard to reach and fails to respond in a timely manner to consumer requests for refunds.

BBB serving Washington DC and Eastern PA  notified the company of this pattern on 10/4/2019. The company has failed to provide BBB with a response. 

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