![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforAquasource Solutions
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 3/7/22 I contacted this company about the water in my house smelling like rotten eggs. When they came out they provided estimates for a new water system and said the problem would be fixed. I paid the company $3,974 for everything. They have come out 3 times and put chlorine/bleach in and gave instructions to turn values, run hot water, run faucets, etc. I wrote down these instructions the last time in front of the guy. After doing all that for the 3rd time the issue is still not resolved and the company is not responding to a phone call/voicemail or text message and its been over a week. My family and I are showering in smelly water and having to brush our teeth in that smell. I paid for an issue to be fixed and with the amount of money I spent I should not be having this issue.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
171 Blue Jay Road
Chalfont, PA 18914-3103
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.