Additional business information
At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 801 Lincoln Way W, Chambersburg, PA 17202-1907
- BBB File Opened:
- 9/13/1991
- Years in Business:
- 84
- Business Started:
- 9/1/1939
- Business Incorporated:
- 9/1/1939
- Accredited Since:
- 6/25/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of VD000045A for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA
These agencies may include:
Bureau of Professional & Occupational Affairs (BPOA)-PA
PO Box 2649
Harrisburg PA 17105
Fax: (717) 7055540
- Type of Entity:
- Corporation
- Alternate Business Name
- Shively Motors of Shippensburg
- Business Management
- Mr. Elias J. Kymingham, President/Owner
- Mr. Bryan J. Burkholder, Vice President/General Manager
- Contact Information
Principal
- Mr. Elias J. Kymingham, President/Owner
Customer Contact
- Mr. Bryan J. Burkholder, Vice President/General Manager
- Additional Contact Information
Fax Numbers
- (717) 532-8220Other Fax
- (717) 264-3122Other Fax
Phone Numbers
- (717) 532-4136Other Phone
- (717) 532-8220
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Renee H
07/25/2024
Shively Motors, Inc. Response
07/29/2024
Yes, we understand the customers concern. The customer did contact Stellantis (the manufacturer) and the Service and Parts Director has updated Stellantis several times. Originally after waiting for the wiring harness, the one sent to us was faulty. So we had to reorder. We were able to get an expedited shipment from the manufacturer due to their bad part that was sent. However, their tracking only shows the standard shipping tracking ETA so we have no idea when the expedited part will arrive. In these cases, being a very busy shop, we must finish up work on disabled vehicles already in the shop before we can get to the special reordered part vehicles. Further exasperating this type of situation is that not just any technician can do these technical electrical concerns. Nor does it make sense in a complicated repair like this to shift it to another technician who would not be fully aware of what was done. Unfortunately,with the auto parts business like so many others, parts manufacturing and distribution pipelines still have not recovered from the Covid disruptions and while we dont like it, unfortunately this customers concern is one that we continue to deal with some regularity.
Service and Parts Director, Shively Motors Inc.
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