2 Customer Reviews
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Review from Steve M
1 star11/26/2021
OMG!!!! RUN!!!!!! This guy and woman that runs this place is absolutely the most despicable business people on the planet!!! (my opinion) They lie and act very shady. They just want your money that is all. The quality in their vehicles is absolutely ZERO! FYI they put remote locators on their vehicles and if u miss a payment by even one day they will hassle you about repo. Also if your payment is scheduled on a certain day and it happens to fall on a holiday they WANT the payment the day before, not the day after. I signed a buy/here pay/here agreement a few years ago. worst decision ever. The first thing this guy wanted as soon as i decided what vehicle to move forward with was my card without even seeing any paperwork. It has been pure chaos ever since. For the following 3 years I made payments weekly without missing a single one. I had to set my phone to remind me every monday at 9am. One time i missed the reminder and they sent me a real nasty text near the end of the day saying if not paid immediately they wanted their car back. seemed like every month there was some matter they wanted to argue about. I finally traded my car in at the Local dealership and got a real loan through my credit union. Sooo glad these people are out of my life. Don't let the these people fool you with terms like "my manager" and "the bank" Dun & bradstreet has them listed as only 2 employees and as for "the bank" well, its a buy/here pay/here so they are the bank. If you decide to forgo this review and move forward all I have to say is you have been warned! For another REAL REVIEW look this company up at the Better Business Bureau (www.bbb.org) and read what another person wrote. I will be posting this there as well. This is purely my experience and my opinion.Review from Tashia C
1 star09/09/2021
The owner is very rude she will argue with customers and she also uses her power to be nasty to others just because you sign a least agreement the owner is very unprofessional and should be shut down due to her lack of professionalism.
Chambersburg Affordable Auto Sales, Inc. Response
09/13/2021
Miss C***** violated her lease agreement and when she was contacted three times since May 2021 to rectify the situation each time she was confrontational, aggressive and disconnected the phone call before resolution. A last attempt to obtain the required information before repossession and Miss C***** again responded with aggression. The day she entered the office to payoff said vehicle she again entered with aggression and disrespect and was very confrontational and was asked to leave. She did not do as asked and to complete transaction she stood at the counter disrespecting our business and myself. Anyone sitting in my position wouldn't have handled the situation as calmly as I did and Miss C***** misinterprets my firm tone as being nasty and unprofessional.
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