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Find a Location

Arty's Auto Service has 1 locations, listed below.

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    Business ProfileforArty's Auto Service

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/22/2010

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Arty's Auto Service, Inc.in business for over 28 years, AAA approved repair shop located in Coatesville PA, specializes in complete auto repair and service for both foreign and domestic vehicles. Services include tune ups, inspections, tires, belts and hoses, brake system repairs, clutches, transmissions and much more.
    Arty's Auto Service, Inc. is a full service repair facility located in Coatesville PA, servicing and repairing all foreign and domestic cars and trucks from light to heavy duty. The owner Art is a certified ASE Master Technician with 30 years experience and Pennsylvania State Certified for emissions repair and testing.

    Products & Services

    Tires, Brakes, Radiators, etc, Tires, Brakes Exhaust Radiators Belts Hoses, etc.

    Business Details

    Location of This Business
    180 Airport Rd, Coatesville, PA 19320-5800
    BBB File Opened:
    10/15/2002
    Years in Business:
    28
    Business Started:
    6/1/1996
    Business Incorporated:
    6/1/1997
    Accredited Since:
    2/22/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Arty's Auto Service
    Business Management
    • Mr. Art Telson, President
    • Mr. Arthur Telson Jr., President
    Contact Information

    Principal

    • Mr. Art Telson, President
    • Mr. Arthur Telson Jr., President

    Customer Contact

    • Mr. Arthur Telson Jr., President
    Additional Contact Information

    Fax Numbers

    • (610) 383-6487
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My car needed a diagnostic test done. I had a couple issues going on where my car was leaking coolant, overheating if the coolant ran out and I also needed my air conditioner also checked. I inquired as to how much does the diagnostic test cost. I was told between $50.00 to 150.00 at the highest. I told the owner that I was disabled and I was working with 50.00. And I was avid and insisted that I wanted the test done, and then I would decide which direction I wanted to go. He called and said that 50.00 would find very much, then at the time I gave him verbal authorization to go ahead with the full test. I made it perfectly clear to Arty that he was to call me soon as he had a diagnosis. Day 1 I dropped my car off In the morning and was told they couldn’t get to it the next day I called and left several messages asking the owner Arty to call me back. The last call I made, his secretary told me he was on the phone and would call me back shortly. He never called. I called numerous times. The 3rd day I was the same problem, so I call *********, to see if they had talked to him. Sure enough they informed me that he called them to get the ok to put parts on my car that they would cover. This is the second time I dealt with because he accepts *********, I never once gave him authorization. Now I told I had little none in money, if you look at my invoice I got charged a astronomical Amt. I recently put a housing and thermostat. I paid 70.00 when I replaced it in February. ********* also informed me they paid him for the diag test $129.99 it’s not on their invoice and he billed me 90.00. After picking up my car. Screws we’re missing from my front grill, while in the bypass, so that’s why there is a large hole in the front end. He assured me he would replace it. I feel that he has taken total advantage of me and he is extremely persistent in making unnecessary repair when I was honest, direct and told him upfront. On top of everything my lights on dash are acting up.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherry A

    5 stars

    06/05/2023

    Art and his Talented HONEST Team is the only mechanics Trust with my car ! Thank you Arty????

    Arty's Auto Service Response

    06/06/2023

    Thank you for the kind words and the great review

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