Business ProfileforChester County Transmissions, Inc.

2001 ********** ***** 1.8T - VIN # ***************** Reason: Car Vibration while driving.Good afternoon, My car was dropped off on December 13th, 2022 at Chester County Transmission to evaluate the reason why my car was vibrating and making noise while I'm driving. On December 15th, I was told that the vibration and noise were coming from the transmissions, and parts and labor will cost me $2,539.71, and they also needed a deposit of $1,189.71 before the repair was completed (see deposit Receipt ******) and my car should be ready by the end of December. Over a month later on January 26th, 2023. I was told that my car was repaired and ready to be picked up and the balance due is $1,593.92 (Invoice ****). I paid the balance and received my car and drove it less than a block and my car was still making the same vibration and noise. I returned the car back to the shop and let them know that my car did not fix because the noise is worst than before. The owner (****) drove the car and admitted that something is still wrong and he was going to take a look at it and get back to me. One week later, I received a call from **** (Owner) stating that the noise is coming from a broken axle and engine mount. Parts and labor will be another $1,500.00. I refuse to pay $1,500.00 and let him know that I will get my own parts and I will pay for the labor. I received my parts drop them off, and two weeks later call me to let me know that my car can't be repaired and my engine is broken and my car is not drivable anymore. So I'm filing a complain to received all my money back.