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ComplaintsforTurkey Hill Dairy
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased diet green iced teas from **** market in Frederick mmd. It smells like chemicals. I reached out to alert turkey hill through email and ******* but no response. I don't want anyone to drink and get ill.Business response
06/02/2022
I am reaching out regarding a correspondence we received on May 4, 2022 in reference to the above complaint.
This is the first correspondence that we have received. Based on the information provided. We did receive a call on the consumer relations hotline from Shannon Williams on 4/1/22, which is the same date she contacted you. We responded to *** ******** on 4/4/22 via email. We also sent her a replacement certificate for the product she inquired about on 4/5/22.
From our perspective, we have settled this issue with *** ********.
Kriston O** | VP, Marketing
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.