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Find a Location

Creditly Corporation has 1 locations, listed below.

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    Business ProfileforCreditly Corporation

    Information Technology Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/4/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Creditly Corp., doing business as Credit Genie, connects consumers directly with credit card companies to reduce their monthly debt payments and overall debt. For people facing high monthly debt payments Credit Genie provides a fully automated process to apply for debt relief and work with lenders to implement re-negotiated debt terms. The service is free for consumers. Lenders pay Credit Genie for the technology service. 

    Credit Genie operates in partnership with the National Foundation For Credit Counseling and its non-profit member agencies to provide debt education and counseling to consumers seeking debt relief.

    Business Details

    Location of This Business
    625 W Ridge Pike Bldg D Ste 105, Conshohocken, PA 19428-1180
    BBB File Opened:
    4/1/2020
    Years in Business:
    5
    Business Started:
    7/10/2019
    Business Incorporated:
    3/14/2019
    Accredited Since:
    1/4/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • CreditGenie
    • Credit Genie
    Business Management
    • Mr. Ed Harycki, CEO/Owner
    • Mr. Greg Buckley, Manager
    Contact Information

    Principal

    • Mr. Ed Harycki, CEO/Owner

    Customer Contact

    • Mr. Ed Harycki, CEO/Owner
    • Mr. Greg Buckley, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    27 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I sent an email on Sunday, March 26 asking them to not charge me the 100 dollars I owe on March 31 because I was unable to pay it back. Per their policy, they are supposed to get back to customers in two to three business days. They didn’t bother replying until Saturday, April 1, a week later. By that time, the money was already out of my account. They have now shut my account down leaving me unable to take out money to cover the cost. I am also unaware if they canceled my membership. Since I can’t take out money, I want confirmation that my membership has been canceled. I contacted my bank and have disputed the 100 dollar charge. I want them to work with me on a payment plan that works for me.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine M

    1 star

    07/24/2024

    This company is a joke!!! I had used Credit Genie aka Creditly Corp. Copyright 2024 I used them before and I paid back the amount I took. Then tried to log in, mind you I couldn't remember what email I used because I have 2 different emails tried to get signed up then they told me that my bank account was already associated with a different email. SO.... I tried to log in with my other email and I never received a code because my phone number was different and needed to be change. I emailed them to reinstate my account with the proper email and let them know my phone number has been changed. Four emails later I get this...."The new number provided seems to have been used with another account created by you. Please note there is a 1 account per user limit. We follow a set of legal and IT security standards. These standards include storing the customer's bank account to ensure it cannot be used in our systems again. If a second account is created and the same bank account is connected, after applying for an advance under both accounts that bank account remains permanently locked and cannot be used again. This is in order to prevent any fraudulent intent and cannot be overrode. If someone would like to use our services again, they can connect with a different checking account.Please let me know if there is anything else I can assist with.Sincerely,The Credit Genie Team"Mind you... I could and did not get an advance with the other email because the system told me that my bank account was tied to another account, so i couldn't move forward with anything. But yet they told me from the first email they reinstated my account and I was having an issue with my "phone number" *** bank account number. Best of all they took their monthly fee from my bank account but now are telling me my back account has been permanently locked. Make sense to you because is sure doesn't me and they were absolutely no help. I DO NOT RECOMMEND USING THIS COMPANY.... EVER!!!!!!

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